FAQs

TradeFred FAQ

Find all the answers to the most common queries about the TradeFred investment platform. If you would like more assistance, please contact our customer service team who are available 24/5.

TradeFred is a leading provider of Forex and CFD trading opportunities. Established in 2016, we are committed to offering investors the best possible experience. TradeFred is operated by BrightFX Capital, a Cyprus-based investment firm.

TradeFred is licensed and regulated by the Cyprus Security and Exchange Commission (CySEC) via its parent company, BrightFX Capital. This means we are subject to strict guidelines on client safety and must adhere to rigorous standards of corporate governance.

Because Forex and CFD trading carries a great deal of risk, TradeFred believes you should never gamble with your choice of broker. That is why we have created a client-centric that always puts your needs before our own. Our management team all come from the financial services and customer support industries, meaning we are well-placed to offer a five-star trading experience.

As a CySEC-regulated broker, TradeFred complies with the highest standards of account security and data protection. Our innovative software encrypts all communications and data transmission, while we also have provisions in place to combat money laundering and fraud. We hold all client funds in segregated accounts with top-tier banks, ensuring they are totally separate from our own money.

TradeFred is committed to providing the highest level of client satisfaction. However, we do recognise that things can go wrong at times. If you feel that we have not met your expectations, please click here to view our complaints handling process.

TradeFred provides a range of accounts to suit your investment style and goals. They are:

  • Demo account
  • Basic account
  • Standard account
  • VIP account
  • Islamic account

All of our accounts come with unique features and benefits, backed by our excellent customer service. Please click here for more information.

The TradeFred demo account is the ideal way to practice your trading strategy with no risk to your capital. Please click here to start the sign-up process, it will only take a few minutes and there is no need to provide any identification documents.

Opening a real money account with TradeFred only takes a few minutes. Simply click here to start the process, and provide us with some necessary documentation. You will also be required to complete a financial suitability questionnaire to ensure Forex and CFD trading is right for you. 

To open a real money account, you will need to supply the following documentation:

  • Proof of identification (a colour copy of a valid passport or national identity card)
  • Proof of residence (utility bills, local authority tax bill or bank statement that is no more than six months’ old)
  • A scanned copy of your credit card (both sides) – only necessary if you intend to deposit funds by card

Please note that for a document to be accepted, it needs to be valid and contain your full name, an expiry date, your place and date of birth, as well as a recent photograph.

TradeFred caters for both retail and corporate investors. For more information about opening a business account, please contact our customer services team.

Provided you are eligible to open a joint account with a financial institution such as a bank, it is entirely possible for you to have one with TradeFred. For more details, please contact customer services.

You may only open one client account with TradeFred, which must be under your name and email address. However, it is possible for you to have multiple MT4 trading accounts across our three base currencies – EUR, GBP & USD.

Currently, TradeFred does not offer PAMM accounts.

TradeFred accepts a variety of deposit methods to fund your account, including bank transfer and credit cards. Your money will be held in segregated accounts, so it is totally separate from our own. For more information about funding your account, please here.

With TradeFred, you can invest in the Forex and CFD market with as little as $100.

Wire transfers can take between three and five days to reach your trading account. All other transactions usually clear instantly. For more information, please click here.

To withdraw funds, fill in our security and identification documents and select the amount you wish to withdraw. TradeFred will keep you regularly updated on the status of your transaction so you can be sure your funds are on their way.

TradeFred does not charge any form of commission to fund your account. This ensures you can be 100% confident that you will face no hidden charges from us. Please note, however, that your bank or credit card issuer may attach fees that are outside of our control.

To withdraw funds from TradeFred, simply fill out our security documents and select the amount you wish to transfer. We will send regular updates to ensure you are kept aware of the status of your transaction.

TradeFred will never charge you a fee to access your funds.

To comply with our responsibilities as a CySEC-regulated broker, we process all withdrawals within one business day. Please note that TradeFred is not responsible for any delay that may occur once the funds have been released to your chosen payment method.

Trading Foreign Exchange (Forex) and Contracts for Difference (CFDs) is extremely speculative and carries a high level of risk to your capital. As such, it may not be suitable for all investors. It is possible to lose all the funds that you have invested, so please do not trade with money you cannot afford to lose. For more information about the risks involved, please Click here.

TradeFred uses the award-winning MetaTrader 4 platform. Designed to cater for all investors, this versatile software can be downloaded to your desktop and is also available for web browsers and mobile devices.

TradeFred offers investment opportunities on over 100 different assets, spread across six different classifications – including Forex, stocks and metals. Click here for more information.

You can place a stop or limit order via your account when you open a new investment position. It is possible to amend your order at any point while your trade remains open.

Yes, the minimum amount you can trade is 0.01 lots.

TradeFred will only close an investment position to prevent your account going into a negative balance. With us, it is not possible to lose more than the amount you have deposited.

Contracts for Difference (CFDs) can remain active for different periods of time. Some expire each month, while others last for a quarter. Click here to see the assets that are due to expire soon.

The Cyprus Securities and Exchange Commission is responsible for supervising the investment services market in the Republic of Cyprus. It was established in 2001 to “ensure investor protection and the healthy development of the securities market”, and aims to establish Cyprus as “one of the safest, most reliable and attractive destinations for investment”.

CySEC is tasked with overseeing a wide range of financial entities, including Variable Capital Investment Companies, Alternative Investment Fund Managers, Administrative Services Companies and Trade Depositories of over-the-counter derivatives. For more information, please click here.