Frequently Asked Questions

Frequently asked questions

TradeFred is dedicated to providing our traders with an outstanding support network. To help, we have compiled a list of the most common questions. If you do not find the answer to your specific query, please contact our customer services team who will be happy to assist.

TradeFred is a leading provider of investment and financial services. Established in 2016, we are operated by MagicPath Capital.

TradeFred is licensed and regulated by the Vanuatu Financial Services Commission. As such, we are subject to strict reporting requirements and are responsible for the safety and security of client funds at all times.

TradeFred offers industry-leading financial services and an outstanding user experience. Our management and founding members all come from the high-tech, fin-tech and other key economic sectors, meaning we are experts when it comes to all aspects of investment activity. In addition, TradeFred provides access to world-class trading software, informative content, and exceptional customer service. We also possess over 80 years of combined finance and online brokerage experience.

TradeFred complies with the highest standards of data and account security in the industry. Our state of the art software encrypts all data transmission and communication, while we also have provisions in place to guard against money laundering, fraud, and other financial crimes. In addition TradeFred keeps all client funds segregated in top tier banks, so they are completely safe at all times.

Client satisfaction is TradeFred’s number one priority. If however, you felt that we had not met our obligations and wished to file a complaint, please click here to start the process.

TradeFred offers all clients seven types of accounts. They are:

  • Demo account
  • Basic account
  • Standard account
  • Advanced account
  • Pro account
  • Premium account
  • Islamic account

Each has unique features and benefits, so it is easy to find an account that suits your trading style. In addition, they are all available with either fixed or variable spreads. For more information about TradeFred’s accounts, please click here .

Opening a demo account with TradeFred is extremely straightforward. Click here to fill out a short questionnaire and select the amount you wish to trade. You will not be required to provide any identification documents.

To open a real money account with TradeFred, just click here to provide us with some necessary information. You will also need to complete a financial suitability questionnaire to ensure Forex and CFD trading is right for you, plus submit some identification documents.

To open a real money account, you will need to supply the following documentation:

  • Proof of identification (a colour copy of a valid passport, driver’s license or national identity card)
  • Proof of residence
  • A scanned copy of your credit card (both sides) – only necessary if you intend to deposit funds by card

Please note that for a document to be accepted, it needs to be valid and contain your full name, an expiry date, your place and date of birth, as well as a recent photograph.

Yes, it is entirely possible to open a business account with TradeFred. Please contact our customer support team for further information.

You can open a joint account with TradeFred if you are eligible to open a joint account with a financial institution such as a bank. Please contact our customer support team for more details.

TradeFred offers three base currencies in which you can trade (EUR, GBP, and USD). It is possible to open a trading account for each of these currencies if you wish, but you are not able to have multiple accounts in the same currency.

Yes it is possible to open a PAMM account with TradeFred. Please contact our support team for more information.

To add money to your account, you will first need to complete our security and identification documents. You can deposit funds into your account using a variety of different methods, including bank transfer and credit card. Click here for more information.

In most cases, your deposits will clear instantly into your account. Wire transfers can take between three-to-five business days. For more information on all our deposit options and timescales, please click here.   

No, TradeFred will not charge a fee to deposit funds.

To withdraw funds, fill in our security and identification documents and select the amount you wish to withdraw. TradeFred will keep you regularly updated on the status of your transaction so you can be sure your funds are on their way.

TradeFred will not charge you to withdraw funds from your account.

It will take up to one business day for TradeFred to process your withdrawal request and release the funds to your chosen destination. Please note that TradeFred cannot be held responsible for any delays that are outside of our control.

With TradeFred, you can start trading with as little as $250 when you open a basic account. All of our accounts have different minimum deposits and come with unique features and benefits. To find out more, please click here.

Trading Foreign Exchange (Forex) and Contracts for Difference (CFDs) is highly speculative, carries a high level of risk and may not be suitable for all investors. It is possible to lose all of your invested capital so you should not invest money that you cannot afford to lose. For more information about the risks involved, please click here.

TradeFred operates the MetaTrader 4 platform, the world’s leading online trading software. It can be found on several devices, including iOS, Android, desktop and web browser.

With TradeFred, you can trade over 150 different assets, including Forex, stocks and precious metals. For more information, please click here.

You can operate a stop loss or limit order via your account when you open a new trading position. You can also amend your order at any time while your position remains open.

TradeFred can only close a trading position if the market goes against your prediction and results in the loss of your deposit. This is done automatically to prevent a negative balance. With TradeFred it is never possible to lose more than what you deposited.

CFD contracts can run for different periods of time, such as monthly or quarterly. To find out which assets are due to expire soon, please click here.

Yes, the minimum trade amount we offer is 0.01 lots.

The Vanuatu Financial Services Commission acts as the financial regulatory body for the Republic of Vanuatu. It oversees the actions of investment businesses, trusts and company service providers. Established in 1993, the Commission is responsible for upholding several pieces of financial legislation and protecting the people and businesses of the Republic of Vanuatu and elsewhere against financial loss. It is also tasked with enhancing the country’s reputation as a global financial centre. For more information, please click here.